# Techbay Computer Specialists > Techbay is a Melbourne computer repair and IT support specialist based in the Bayside area (Highett), offering over two decades of professional expertise. We are a service-area business — there is no walk-in workshop. We come to you (onsite), work remotely, or arrange pickup & drop-off ($55) for repairs, serving Bayside and the wider Melbourne metropolitan area. ## Core Services - [Desktops & All-In-One's](/services/desktops): Hardware upgrades, virus removal, Windows installations, custom builds and liquid cooling for home, office, gaming and professional systems - [Notebooks & Laptops](/services/laptops): Screen, keyboard, battery replacements, liquid damage repair, system optimization, and memory/storage upgrades - [MacBooks & iMac's](/services/macbooks): Apple specialist services including battery, screen, keyboard replacements, SSD upgrades, logic board repair, and system migration - [Data Recovery](/services/data-recovery): Professional recovery of photos, videos, documents, music, contacts and emails from internal drives, USB, SD cards and phones with free diagnostics - [Onsite Support](/services/onsite-support): Qualified technicians visiting your home or business for network setup, hardware installation, and troubleshooting, with same-day urgency bookings available - [Remote Support](/services/remote-support): Windows, macOS, and Linux support with 7-day service and same-day response times, delivered via RustDesk remote software - Printer Services: Authorized Epson Australia service agent providing warranty and out-of-warranty repairs, ink absorber replacement, print head replacement, and connectivity troubleshooting ## Why Choose Techbay - Same-day service available on most repairs with quick turnaround times - No Fix, No Fee policy — you only pay if the repair is successful - Free diagnostics and transparent quotes with no hidden fees - 12-month minimum warranty on all repairs - 20+ years of experience with qualified and certified technicians - Authorized Epson Australia service agent - Service-area business: onsite, remote, and pickup & drop-off ($55) — no walk-in workshop ## Pages & Information - [Home Page](/): Overview of Techbay's expertise, services, and why we're a leading Melbourne computer repair specialist - [Services Page](/services): Detailed information about all repair and support services - [Pricing Page](/pricing): Complete transparent pricing for general services, desktop repairs, notebook repairs, software services, data recovery, printer services, and Apple Mac services - [Book Online](/booking): Book a repair or support appointment online - [Contact Page](/contact): Contact information, service hours, and appointment booking - [Blog](/blog): Tech tips, repair guides, and expert insights including RAM price analysis, Windows updates, and technology news ## Pricing Information Free services: Diagnostics and quotes for all services General pricing: - Express Repair (under 30 mins): $55 - Workshop hourly service: $110/hour - Remote support: $55 per 30 minutes - Callout fees: $22-$66 depending on distance (0-30km range) - Onsite hourly rates: $110/hour residential, $120/hour business Specific services: - Desktop hardware: Power supplies ($110-$165), RAM diagnostics/upgrades ($55), CPUs ($110), GPUs ($110), Motherboards ($165-$220), Storage ($110), Custom builds ($220-$250) - Laptop services: Screen replacements ($110-$220), Keyboard replacements ($110-$220), Battery replacements ($110-$165), Hinge repairs ($165-$220), Cooling fans ($110-$165), Touchpads ($110-$165), Storage upgrades ($55-$110) - Software services: General service ($110), Complete service ($149), Windows clean install ($110), Antivirus install ($55), macOS services ($55-$110), SSD upgrades ($199-$249) - Data recovery: Stage 1 ($220), Stage 2 ($330), Stage 3-4 (FREE QUOTE) - Printer services: Diagnostic fee ($55), Hourly service ($110/hour), Ink absorber ($110), Print head ($110 + parts) ## Key Features & Policies - Based in Bayside, Melbourne (Highett) — service-area business, no walk-in workshop - Service delivery: onsite visits, remote support, and pickup & drop-off ($55) - Service area: Bayside and the wider Melbourne metropolitan area (Highett, Cheltenham, Sandringham, Brighton, Hampton, Mentone, Moorabbin, Bentleigh, Mordialloc, Beaumaris, Black Rock and surrounds) - Business hours: Monday-Friday 10:00am - 4:00pm (closed weekends) - Same-day urgency bookings available - Free diagnostics on all services - Minimum 12-month warranty on all repairs - Qualified and experienced technician team - Works with both residential and commercial clients - Authorized service for Epson printers ## Contact Information - Phone: (03) 9555 4321 - Email: support@techbay.net.au - Location: Bayside, Melbourne, Victoria (service-area business — onsite, remote & pickup/drop-off only; no walk-in workshop) ## Optional - Remote support software downloads (RustDesk for Windows/Mac) - Epson printer support and warranty services - Custom PC builds and liquid cooling solutions - Blog with technology insights and repair guides