Transparent Pricing
Pricing
No hidden fees, no surprises. All prices include GST. Parts are charged separately unless otherwise stated.
✓Free Diagnostics
✓No Fix, No Fee
✓12-Month Warranty
Service Rates
All prices include GST. Parts and materials are charged separately.
Remote Support
We connect to your computer remotely to diagnose and fix issues.
$110first hour
- ✓$55 per 30 min after first hour
- ✓Software troubleshooting
- ✓Virus removal
- ✓System optimisation
- ✓General IT help
Home Support
A technician visits your home for hands-on support.
$110per hour
+ Callout fee applies (see below)
- ✓Hardware repairs
- ✓Device setup
- ✓Networking
- ✓Printers & peripherals
Business Support
Onsite IT support for your office or workplace.
$120per hour
+ Callout fee applies (see below)
- ✓Workstation setup
- ✓Network infrastructure
- ✓Server management
- ✓Ongoing maintenance
Onsite Callout Fees
One-off fee for onsite visits
All distances$55
Maximum service area: 45 km. Free diagnostics on all jobs.